Kundli Sutra – Child Safety Standards and CSAE Prevention Policy

At Kundli Sutra, the safety and well-being of our users, especially children and minors, is of the utmost importance. We strictly prohibit and actively prevent the presence, promotion, or distribution of any Child Sexual Abuse Material (CSAM) on our platform. Our safety practices are designed to comply with Google Play’s CSAE policy, as well as applicable Indian and international child protection laws.

Our Commitment to Child Safety

We have implemented the following standards and systems to protect children and ensure a safe digital environment:

1. Zero Tolerance for CSAE

Kundli Sutra maintains a zero-tolerance policy for content that exploits or endangers children.

Any attempt to share, upload, or solicit CSAM will result in immediate account termination and be reported to relevant authorities.

2. Proactive Detection & Moderation

We use automated filters and manual moderation to monitor user-generated content, comments, and chat interactions.

Content is scanned for potential violations using technology capable of detecting harmful imagery, language, or abuse indicators.

3. Restricted Access & Age Gate

Users must verify their age at the time of registration.

Features such as live chat, astrologer interactions, and community discussions are restricted or moderated for minors.

Children under the age of 13 are not permitted to create an account without verifiable parental consent.

4. Reporting Mechanism

Kundli Sutra offers in-app reporting tools that allow users to flag any suspicious or harmful activity.

Reports are reviewed within 24 hours by our dedicated Trust & Safety team.

We cooperate fully with law enforcement agencies and child safety organizations in investigating and responding to CSAM-related concerns.

5. Designated Point of Contact

For any concerns or questions regarding our child safety and CSAE prevention policies, please contact:

📧 Email: tech@kundlisutra.com
📍 This contact is monitored by our Safety Compliance Officer, trained to handle CSAE-related inquiries and coordination with authorities.

📜 Legal Compliance & Cooperation

Kundli Sutra complies with the Protection of Children from Sexual Offences (POCSO) Act in India, as well as IT Rules 2021, COPPA (for U.S. users), and Google Play Developer Policies.

We report all confirmed cases of CSAM to the appropriate regional and national cybercrime units, including the National Cyber Crime Reporting Portal in India.

Continuous Review and Staff Training

Our moderation team undergoes regular training on CSAE identification and response protocols.

We routinely review our child safety standards to stay current with technological advancements and policy updates from app stores, governments, and child advocacy bodies.

Protecting Child Users and Families

Kundli Sutra is primarily a family-friendly astrology platform, and we ensure that:

Sensitive topics like marriage, sexuality, curses, or death are not displayed to minors.

All astrologers interacting with users are background-verified and adhere to a strict code of conduct.

We Stand United Against CSAE

We are committed to protecting the dignity, rights, and safety of every child. If you encounter content or behavior that you believe may harm a child or violate our standards, please report it immediately via the app or by emailing tech@kundlisutra.com.